Your healthcare records matter—and nearly everyone’s experienced how frustrating it is when it doesn’t follow you around. We make it possible for everyone on your healthcare team (from your primary care physician, to the hospital you had to visit across the state) to get the information they need to give you the best possible care.
CASE STUDIES
The following case studies demonstrate how IHIE’s services work in the real world, focused on specific people in specific jobs at specific organizations. Learn how our customers use our products and services to support better patient care today.
We share the values and goals of our customers.
How IHIE supports its customers:
- Provides 24x7x365 in-house help desk with real-life personal support
- Provides an electronic delivery mechanism that is traceable and reportable
- Offer project management tools that can function within multiple customer departments and systems
- All
- Inpatient
- Outpatient
- Post-Acute Care
- Population Health
- Other
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"The CareWeb search function is like Google for CareWeb. It's easy to find specific reports and labs." -
"With respect to delivering messages directly into our EMR system, IHIE knows what they are doing, and knows where things need to go." -
"Our care managers often don’t get all their previous care information from their clients. They can look at CareWeb so they aren’t constantly looking into the same problem. It saves us time and resources." -
"Getting the notifiable conditions detection tool alone was worth the price of participation, let alone all the other support IHIE provides its customers to comply with Meaningful Use." -
"[We like] to be prepared and CareWeb provides a smooth experience for our patients. It also improves the turnaround time for our radiologists, which means results are sent to doctors and patients that much faster." -
"The single sign on process is a great benefit. I don’t have to remember a separate password or spend extra time logging into a system." -
"At two o’clock in the morning, you aren’t going to get medical records from any other location, and CareWeb provides me with instant access to information." -
"The Continuity of Care Service saves us a bunch of time and resources. [IHIE has] really done their clients a favor."
From the Blog
State and Regional HIEs: ‘Don’t count us out just yet!’
Our Solutions
- Access patient data quickly and securely
- Trend lab data to understand the full story of the patient
- Search clinical results data by keyword
- Customize your electronic delivery options
- Track where patient care is delivered
- Receive discrete data on your population
- Support quality metric efforts
- Manage patient’s transition of care
Contact Us - IHIE improves the speed and accessibility of information from over 100 hospitals in 38 different health systems to support providers and improve patient health.
Email Us
Get in touch
Indiana Health Information Exchange:
Indianapolis area: 317-644-1750 (24×7)
Outside Indianapolis area: 877-435-7343 (24×7)
846 N. Senate Ave., Suite 300
Indianapolis, IN 46202
info@ihie.org
IHIE Service Helpdesk:
helpdesk@ihie.org
(Inbox monitored 7am-5pm Eastern M-F)
Training Requests
Service Interface Add/Change Form