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DOCS4DOCS Service

Near real-time information. Where and when it needs to be there.

DOCS4DOCS® is an electronic results delivery service provided by the Indiana Health Information Exchange (IHIE). It offers a single source for clinical information such as lab results, radiology reports, transcriptions, pathology and hospital admissions reports, discharge and transfer reports from all participating Indiana hospitals, physician practices, labs and radiology centers. Results can be viewed through a web-based portal or delivered directly into an electronic medical record system at no cost to the provider.

Simplicity

• Single delivery stream for clinical results from all participating facilities
• Results available through a secure web portal – no software to install on workstations
• DOCS4DOCS® can interface with any EMR vendor software (16 vendors and counting)
• A two-year searchable archive of clinical results is available through the web portal
• Web inbox results can be sorted by provider, patient, date and report type
• Abnormal and critical results are flagged on-screen
• Reports can be forwarded to referral physicians through the web portal

Security

• IHIE’s provider database is thoroughly maintained to ensure accurate delivery
• VPN tunnel established for EMR delivery

Support

• On-call help desk available 24/7 – email support during business hours (7am-5pm Eastern Time)
• Single point-of-contact to request clinical results from all participating facilities
• On-site training available to practices that are new to the IHIE web portal

24/7 on-call support
Indianapolis area: 317.644.1752
Outside Indianapolis: 877.435.7343
helpdesk@ihie.org (monitored weekdays 7am-5pm Eastern Time)
 

Current Participating Facilities