Ms. Miller presented to Dr. Schaffer with vague abdominal symptoms. The patient indicated that she had been seen at a different emergency department several weeks prior. Dr. Schaffer asked what treatment she received and she indicated that not much had been done.
After looking through CareWeb, Dr. Schaffer found that Ms. Miller had actually had 3 CT scans at previous encounters that were negative. All labs tests were negative. As a result, Dr. Schaffer indicated that repeating these tests would not solve the problem; as such he recommended that she see her primary care physician. Upon learning that she did not have one, the hospital staff helped her find a physician and helped her to make an appointment. He added that the new primary care provider would be able to review all the information from her ED visits.