Quality Health First Program
Diabetes. Heart disease. Breast Cancer. Asthma. In over 70 communities in Indiana, more than 2,000 physicians are using the Quality Health First Program to help them identify, prevent and manage these conditions, and other conditions in their patients. Patients needing interventions are flagged for their providers, allowing them to make the best care decisions possible.
The program utilizes information from the Indiana Network for Patient Care to assemble lab results, immunizations, diagnoses, cardiology and radiology reports, procedures and medication information. This information is then organized in easy-to-read patient summaries that can be used before, during or after patient visits to make the best use of physicians' time.
Impact on Patient Care:
- Allows physicians to track, in real-time, those patients who are due for preventive screenings.
- Provides reminders for health screening interventions to make the best use of patient appointments.
- Enables early interventions and consistent support to those patients with chronic diseases.
- Includes disease-based summaries based on the physician’s patient population.
- Provides physicians with comparisons of their care to the physician community as whole as a way for the program to help identify best-practices.
- Supports two-way information flow, enabling physician offices to update information regularly to ensure accuracy of program reporting.
Impact on Healthcare Reform:
- Involves payers so that reimbursement to physicians from payers aligns with improvements in patient outcomes.
- Helps providers meet certain Meaningful Use criteria outlined in the Health Information Technology for Economic and Clinical Health (HITECH) Act by linking the use of health information technology to achieving measurable outcomes in patient engagement, care coordination and population health.
The program includes participation from all major healthcare stakeholders, and provides value to patients, hospitals, physicians, payers, employers, public health and others.
Solutions
“When we implemented IHIE's service, we saw a reduction of 90-95% in paper volume for outpatient lab results. This has saved us money, printer expenses and manpower.”
Laboratory Information System Coordinator
Large metro hospital
“(IHIE) provides a safe method of giving the right people the right information in the right place to provide the appropriate level of care, which will have a resounding impact on how care is delivered in the future.”
Charles E. Christian, Chief Information Officer
Good Samaritan Hospital
“The quicker I can get the needed information, the faster my office can make clinical decisions and provide good quality care for our patients.”
Susan Hartman, MD, Director of Quality
St. Francis Medical Group
“IHIE is a collaboration for the common good.”
Vincent C. Caponi, CEO
St. Vincent Health
“IHIE has been a huge relief of getting information to physicians. It has reduced costs and time spent of the telephone with physicians offices.”
Rebecca Foxx, Physician Liaison
St. Vincent Health
“The ability to see hospital results from other networks and providers (in IHIE) ensures good continuity of patient care.”
John Clark, MD, Medical Director
Clarian Health Partners
“Before IHIE, staff time was spent calling around for records that didn't get there in time or sometimes didn't get there at all. The ability to pull reports in a timely manner promotes best care for patients.”
John Clark, MD, Medical Director
Clarian Health Partners
“(IHIE's) Quality Health First Program helps us remember to focus on preventative care needs at the same time we are treating patients for urgent needs.”
Vicki Burk, RN, Clinical Nurse Advocate
St. Francis Family Medicine Residency Program
“We live in a very mobile society. Our patients may have received care in another area of the state or country while traveling. The quality and safety of patient care is enhanced (through IHIE) by having as much information available as possible when care decisions are made.”
Diana Boyer, Vice President and Chief Information Officer
Columbus Regional Hospital
“With IHIE, most results are same day or next day reported, are readily available, easily printed and then routed to the correct patient chart by one clinical staff member daily.”
Susan Hartman, MD, Director of Quality
St. Francis Medical Group
“More and more areas are utilizing (IHIE) which provides more up to date information that can be used in caring for all patients.”
Kimberly Huffer, Lead Transcriptionist
St. Elizabeth Regional Health
“Having a more complete view of a patient's most recent care activities gives our physicians an opportunity to provide an even higher level of informed care.”
Charles E. Christian, Chief Information Officer
Good Samaritan Hospital
“The value (of IHIE) comes from information that is provided through the exchange in a very timely manner. The ability of having relevant information related to a patient's allergies and current medications to prevent errors is very important to all patients in our community.”
Charles E. Christian, Chief Information Officer
Good Samaritan Hospital
“A widely integrated and inclusive population health care data base, like Indiana's health IT network, provides powerful tools for health surveillance and rapid identification of adverse trends.”
Gregory N. Larkin, MD, Indiana State Health Commissioner
Indiana State Health Department
“The benefits of participation in an information exchange are significant for patients, providers and the community health.”
Gregory N. Larkin, Indiana State Health Commissioner
Indiana State Health Department
“The Indiana Health Information Exchange is a very important technological advance in patient care. It provides me with rapid report turn-around, allowing me to keep up and have day-to-day call backs to my patients. This eliminates patient call backs for their test results and eliminates duplicate testing.”
Dr. Daniel Overcash, Physician
St. Vincent Physician Network - Indianapolis Medical Group
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